Job description

The account manager is the agency’s chief contact point for clients and acts as the relay between clients and planning and creative teams.

In their co-ordinating role, the account manager will work with their team, often in particularly close liaison with the account planner, to devise a marketing strategy and advertising campaign.

This involves:

- discussing with clients their products, services and advertising requirements

- co-ordinating the activities of the other members of the team and other departments of the agency such as creative, traffic (responsible for monitoring the progress of projects), production and finance

- negotiating with client and agency staff concerning campaign details

- presenting campaign plans to clients for approval or modification

- writing reports, keeping records and financial details

On the client side, account managers must be familiar with a client’s businesses and the markets within which they operate.

Within the agency, account managers must make sure that creative work matches clients’ brief, motivate the rest of the agency team and relay the team’s suggestions to the client. Managers will also provide ongoing feedback on effectiveness.

More often than not, account managers will work alongside counterparts from partner media, new media, marketing and PR agencies to ensure that there is consistency across activity.

 
Typical employers Recruitment is to advertising agencies only. The majority of opportunities occur in the larger agencies who employ 80% of the total workforce.

Qualifications
and experience
Due to intense competition, few below graduate level are generally taken on.

Whilst work experience is desirable it is difficult to get. It is not always needed, but can give an essential insight into the business of advertising. Other work experience in commerce or sales is useful.


Salary Range of typical starting salaries: £12,000 - £17,000
Range of typical salaries at age 40: £50,000+

Salaries will vary greatly based on the size of the agency, area of specialisation, geographical location and individual performance. Perks such as company cars or medical insurance may be available.


Working hours and conditions Work is pressurised with deadlines to meet. Agencies are often informal, but smart dress and socialising are required. Career breaks or part-time work are difficult to find but opportunities are increasing.

  When applying Intense competition due to the scarcity of jobs and the standards demanded. With around 120 jobs in a good year, no change is expected. All advertising jobs are affected by the state of the economy.
 
  More information/ professional bodies The Advertising Association, www.adassoc.org.uk
The Institute of Practitioners in Advertising, www.ipa.co.uk
The CAM Foundation, www.camfoundation.com
Getting into Advertising, www.adassoc.org.uk
 
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Job description

Account planner work to understand the products that clients are trying to sell and the relevance of advertisements to their target audiences. Planners work closely with account handlers, clients and creative teams to ensure that an understanding of consumer attitudes and reactions is brought to bear at every stage of the development of an advertising campaign.

Planner monitor cultural and social trends, and their impact on consumers’ attitudes and behaviour, using a variety of market and research data.

Planners will work with the team and the client to understand the background to the brand, advise the client on possible approaches or adaptation of approach to the target market or make presentations to the client, outlining strategy and anticipated impact.

Planner provide creative teams with knowledge of the product and target audience, enabling them to reach an advertising solution that will promote the product effectively. They will monitor the effectiveness of the campaign and use this information for future creative strategies.

They are the member of an account team who is responsible for the management and strategic direction of client accounts by bringing an insight into the attitudes and reactions of consumers.


Typical work activities

- studying client brief

- analysing existing data in order to create a compelling strategy

- commissioning research or use existing sources, such as market reports, to understand consumers. Generally, both qualitative and quantitative research

- briefing the creative team

- analysing and interpreting customer response in order to evaluate the effectiveness of the campaign

- working with other members of the agency team, the client's research department and suppliers.

The role of the account planner has been summed up as “the consumer’s representative in the agency”, ensuring that campaigns receive input from those at whom the products and advertising are aimed and that they are accurately focused.

Good planners need to be analytical, inquisitive, imaginative. They need to be able to communicate effectively verbally and in writing. They need to be skilled at using market and research data but also be able to think strategically and have the vision to translate research results into advertising action.

 
Typical employers The planning function now exists in all the main London advertising agencies and in major regional cities and towns. Many of the larger agencies will have dedicated account planning teams.

Qualifications
and experience
As a rule, planners are employed with a degree. Evidence of organisational ability, lateral/logical thinking and numeracy are more important than subject of study, as is an interest in the way business works.

Good communication skills, numeracy and commercial flair are essential.


Salary Range of typical starting salaries: £12,000 - £17,000
Range of typical salaries at age 40: £50,000 - £90,000

Benefits can include a car, profit sharing, pension and health insurance. Benefits in London can be higher than in the regions, though these are likely to be reduced during recessions.


Working hours and conditions Typically includes regular extra hours and some weekend work. Visiting clients is a regular feature of the job with extended working hours. There is likely to be regular contact with suppliers and clients, and in some agencies with consumers running focus groups.

  When applying It is worth bearing in mind that different agencies have different approaches to advertising. Some are very statistical in their approach, relying heavily on research, while others rely more heavily of understanding of brands and consumer based on intuition and insight. Work out which approach each agency takes.
 
  More information/ professional bodies Account Planning Group, www.apg.co.uk
The Advertising Association, www.adassoc.org.uk
The Institute of Practitioners in Advertising, www.ipa.co.uk
The CAM Foundation, www.camfoundation.com
Getting into Advertising, www.adassoc.org.uk
 
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  Personal thoughts My 13 years of experience (unlucky for some) at JWT, then BMP and finally St Luke's was that calling planning a single thing is a bit of a stretch. Planning is a very different job in different agencies – far more so than account handling or even the creative department tend to be. There are superficial points of similarity – there tends to be a creative brief to be written at some point. But the form of this brief, how descriptive vs speculative it is expected to be, what influence it actually has on the end product ... can vary wildly.

The true job description ranges from brand consultant to muse, with many other positioning dimensions in between. And the role can suit anybody from a “safe pair of hands” (articulate and soothing with clients but ultimately dull, even to themselves) to a fire-starter, depending on the agency. My view after all this was that there was only one sort of planning worth having and that was the kind that actually made a difference. That part of the work for each project was inventing a new model of what planning was. That most strategies that fall short of market transformation are pissing in the wind. That research is no substitute for understanding the human psyche. And that media planning was increasingly the main think to think about.

And if I started all over again tomorrow I suspect (or hope) that all of the above would look very quaint in fifteen years' time.

John Grant, freelance, formerly St Lukes, thejohngrant@btclick.com

 
     
   
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ACCOUNT MANAGER
ACCOUNT PLANNER
COPYWRITER
ART DIRECTOR
 
Job description

Copywriters provide the verbal or written aspects of advertising concepts and work closely with art directors on the visuals. Copywriters have to possess an ability to adapt and manipulate language – complemented by an ability to write to a variety of audiences, with an appreciation of the client’s brief.

More often than not, a copywriter will enter long-term partnerships with an art director and the pair will often move from agency to agency together.

Day-to day work includes:

- writing clear, original and persuasive copy

- working with an art director to interpret the client brief and generate ideas to solve campaign problems

- monitoring effectiveness of campaigns with the Account Manager or Planner

- adapting or developing campaigns following feedback

Promotion is typically to Senior Copywriter handling more prestigious accounts and then Creative Director handling a small number of accounts but overseeing the work of others. Within large agencies it is possible to progress to senior copywriter working with higher-profile clients and, for those with ambition, to positions such as creative business director from which one can influence the creative direction of the agency. Many copywriters, of necessity or choice, also work on a freelance basis.

 
Typical employers The majority of opportunities are with larger full-service advertising agencies. It is also possible to work for smaller or specialist agencies.

Qualifications
and experience

Whilst a good degree can be beneficial, evidence of creative writing skills, originality and an active interest in advertising are crucial. It is also important to demonstrate the ability to work in a team.

Graduates may be preferred by some employers but, as with a degree, evidence of the key skills needed and the ability to self-promote are more important than the type of qualification.

Experience is absolutely vital and most large agencies offer some form of placement programme for aspiring advertising creatives. These are highly competitive, so make sure that you do all that you can to get on them. There are several guides to what to do on placements from the big agencies listed at the bottom of this piece.


Salary

Range of typical starting salaries: £12,000 - £15,000
Range of typical salaries at age 40: £55,000

Earnings will vary greatly based on the size of the agency, area of specialisation, geographical location and individual performance.


Working hours and conditions Typically includes regular extra hours and occasional weekends. Copywriters are unlikely to work a 9-5 day but are led by the response and development of ideas as they are generated. Unless meeting clients, the work environment tends to be informal.

  When applying Advertising is a highly competitive industry to enter and work in. Self-confidence and a fascination with advertising are important to stand out from the crowd.

Learn as much as possible about advertising and copywriting particularly via work experience and workshops or short courses.

Compile a portfolio of your work, containing a few possible campaigns with 3 to 5 advertisements. Include body copy and some rough visuals. Phone agencies and ask to show them your work.

 
  More information/ professional bodies British Design & Art Direction, www.dandad.org
The Advertising Association, www.adassoc.org.uk
The Institute of Practitioners in Advertising, www.ipa.co.uk
The CAM Foundation, www.camfoundation.com
Getting into Advertising, www.adassoc.org.uk
Ad-Mad, www.ad-mad.co.uk
AMV Guide for Aspiring Creatives
St Luke’s Guide for Aspiring Creatives
 
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Job description

Art directors work closely with a copywriter to develop the art work for advertisements. These can include TV, radio or print adverts. Increasingly, they can include “guerilla” or ambient advertising.

This process often involves lengthy presentations to, and negotiations with, a client, followed by negotiation and compromise before they are accepted. Only when an idea has been accepted will the art director produce a finished piece of work that may require the services of an illustrator, photographer, film maker or animator.

Day-to day work includes:

- coming up with creative ways to present a client’s brief

- working with a copywriter to interpret the client brief and generate ideas to solve campaign problems

- monitoring effectiveness of campaigns with the Account Manager or Planner

- adapting or developing campaigns following feedback

Promotion is typically through the art direction ranks, handling more prestigious accounts and then Creative Director handling a small number of accounts but overseeing the work of others.

Within large agencies it is possible to progress to senior art director working with higher-profile clients and, for those with ambition, to positions such as creative director from which one can influence the creative direction of the agency.

Many art directors, of necessity or choice, also work on a freelance basis.

 
Typical employers The majority of opportunities are with larger full-service advertising agencies. It is also possible to work for smaller or specialist agencies.

Qualifications
and experience

Art Directors come from an ever-increasingly diverse range of backgrounds. Most will have some form of formal training in the visual arts – whether illustration, graphics or fine arts.

Experience is absolutely vital and most large agencies offer some form of placement programme for aspiring advertising creatives. These are highly competitive, so make sure that you do all that you can to get on them. There are several guides to what to do on placements from the big agencies listed at the bottom of this piece.


Salary

Range of typical starting salaries: £12,000 - £15,000
Range of typical salaries at age 40: £55,000

Earnings will vary greatly based on the size of the agency, area of specialisation, geographical location and individual performance.


Working hours and conditions Typically includes regular extra hours and occasional weekends. Art directors are unlikely to work a 9-5 day but are led by the response and development of ideas as they are generated. Unless meeting clients, the work environment tends to be informal.

  When applying

Advertising is a highly competitive industry to enter and work in. Self-confidence and a fascination with advertising are important to stand out from the crowd.

Learn as much as possible about advertising and copywriting particularly via work experience and workshops or short courses.

Compile a portfolio of your work, containing a few possible campaigns with 3 to 5 advertisements. Include body copy and some rough visuals. Phone agencies and ask to show them your work.

 
  More information/ professional bodies British Design & Art Direction, www.dandad.org
The Advertising Association
, www.adassoc.org.uk
The Institute of Practitioners in Advertising, www.ipa.co.uk
The CAM Foundation, www.camfoundation.com
Getting into Advertising, www.adassoc.org.uk
Ad-Mad, www.ad-mad.co.uk
AMV Guide for Aspiring Creatives
St Luke’s Guide for Aspiring Creatives
 
  Within these4walls these4walls Agency listings
 
     
   
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